Searching for a home restoration company after experiencing flood, fire or storm damage to your home can be a daunting task. In today’s day and age, Googling “restoration contractors near me” will yield endless results, but it’s hard to know which companies are reliable and will provide the quality of work you want and deserve.
Time is of the essence when beginning emergency home repairs but finding the right company for the job is crucial. So how do you know if you’re making the right choice? We’ve put together a list of important questions to ask a contractor before you make your selection.
Important Questions to Ask Restoration Companies
Are you licensed and insured?
First, you’ll want to find out if the company is licensed and registered in your state to perform the repairs. Hiring an insured team can also protect you in case of work site injuries or unexpected damage. If the company is uninsured and a worker injures his or herself on your property, the individual could file a lawsuit against you. Additionally, if further damage occurs during the restoration process, the company could refuse to cover the costs of the unplanned repairs. By selecting a company that is insured, both you and the company are protected in these situations. Simply ask to see the business’s license and insurance certificate.
Is your team certified?
Emergency cleanup requires specific knowledge and processes that go beyond general contracting. For this reason, you want to make sure that whoever you hire has specialized training and professional certifications.
Are you a full-service restoration company?
Finding a full-service team means you’ll be working with the same team from the time of the incident to the completion of the repairs. This way you’re not working with a revolving door of contractors and repair men. Instead, you’ll have a single point of contact from start to finish. This ensures a streamlined process and smooth communication.
Can you help me with my insurance claim?
If you hire the right restoration team, they can be an asset when it comes to filing your insurance claim. An experienced team will be well-versed in the process and can work directly with your insurance adjuster to reach a fair settlement for the scope of the repairs.
How soon can you be here?
Response time is critical after your home has sustained damage. The sooner your restoration crew arrives on the scene, the more quickly the damage can be mitigated and measures can be put in place to prevent further loss. A company with a 24/7 emergency response team will be prepared to rapidly deploy and begin the necessary procedures as soon as possible.
What’s your availability?
When choosing a contractor, it’s important to know what the coming months will look like. Will they be able to begin repairs immediately? How long do they expect the repairs to take? Are there other projects they’re working on that could impact this schedule? These are important questions to ask to determine a clear idea of the timeline.
Do you have some references I can contact?
Contacting past clients can help you ensure that the company is reputable and trustworthy. In addition to reaching out to references the company provides you could seek out recommendations from your neighbors online via a platform like Nextdoor. Searching for reviews on the company’s Google Business page or Facebook page can also provide insight into their past performance.
Looking for an emergency restoration team in Central Pennsylvania?
If you’ve experienced damage to your home and are looking for a trustworthy company to complete the repairs look no further than Property Restoration Group. Our team is available to talk and would be glad to answer any questions you have. Reach out today to get started.